For Technology Advisors
New commission. No prospecting.
Sell Engage360 into customers you already own, and let a team paid on retention keep them.
The Renewal Opportunity
Renewals are where customers decide to stay or go.
Market data: Telarus Tech Trends Report, via Channel Dive, Sep 2026.
What You’re Selling
Engage360. 24/7 CX support & optimization.
“Engage360 pairs a global team of CX experts with AI that continuously monitors your platform, surfaces what’s underperforming, and recommends the next best action.”
- Continuous platform monitoring
- AI-driven optimization insights
- Expert + AI advisory
- Regular business reviews
Product description and supported platforms: servion.com
- Genesys
- NICE
- Cisco
- Verint
- Amazon Connect
- Avaya
- Calabrio
and more
Why It Pays
Five ways Engage360 pays you.
-
A new commission stream.
Residual MRR through Sandler, on top of your platform commission.
-
Revenue few advisors sell.
An upsell on Cisco, Genesys or NICE spend, with little competition.
-
No prospecting.
Sell into your own book: warm conversations, faster decisions.
-
Happier customers.
Monitoring, audits and business reviews with your name on the account.
-
A team paid to keep your customer.
Client Success is paid on retention, and so are you.
How It Works
One introduction. Residual commission.
-
01
You make the intro
and register it through Sandler.
-
02
Complimentary CX Health Check
run by Servion’s Client Success team.
-
03
You sit in on the readout
of the CX Health Check.
-
04
You earn residual commission
when it signs.
Servion never goes around you.
The Offer
Three tiers. Lead with Enhanced.
A Technical Account Manager is included in every tier.
| Basic | Lead withEnhanced | Premium | |
|---|---|---|---|
| Sev 1 response | 60 min | 30 min | 15 min |
| Client Success Executive | — | ||
| Proactive monitoring | VoiceWatch | ||
| Optimization audits | — | 2×/year | 4×/year |
The Partnership
You own the relationship.
Registered through Sandler, invited to every business review, and never gone around. Commission is paid per your Sandler agreement.
You
Own the relationship. Invited to every business review.
Your customer
Your name on the account.
Your opportunity is registered here. Commission paid per your Sandler agreement.
Client Success is paid on retention, and so are you.
The Track Record
Built to keep customers.
- 94%
- Engage360 customer retention
- 20+
- clients retained 5+ years
- 90
- active Engage360 clients
Engage360 data: Servion Engage360 service brochure.
Your Next Step
Bring us one customer.
Make the intro and register it through Sandler. Servion’s Client Success team takes it from there with a complimentary CX Health Check.
Your Servion contact
Eric Chanh
eric.chanh@servion.com +1 (615) 306-9041
